Refunds & Exchange Policy
At Itihasapurana, we take great care in delivering quality educational products. As our flashcards are low-cost, educational materials, we currently do not offer refunds once a purchase is completed.
However, we do provide a limited exchange policy under the following conditions:
Exchange Eligibility
You may request an exchange within 3 days of receiving your order.
Exchanges will only be accepted in the case of:
- Manufacturing defects
- Wrong product received
- Damaged item during transit (with photo proof)
How to Request an Exchange
Please email us at [your email address] within 3 days of delivery.
Attach clear photos showing the issue and your order details.
Shipping Costs
Customers must bear the shipping cost of returning the item.
We will ship the replacement once the original item is received in unused condition.
We appreciate your understanding and support in preserving India’s heritage through these flashcards.